The COVID-19 pandemic has rescaled our timelines of transformation, requiring delivery of organizations’ two-year visions in only two quarters or even two months. In the process, digital enablers developed during the past two decades have seen global and multi-generational adoption; at the same time, though, “lessons learned” in past disruptive epochs have not been enough to guide us through what’s now or into what’s next. We’ve invited Peter Coffee, noted futurist and VP for Strategic Research at Salesforce, for an update to his phenomenal talk last year: a futurist’s global perspective about what truly is “different this time.”

03:12 – It’s Different This Time
08:04 – The Challenge of the Pandemic
13:07 – Accelerate to “Next”
23:52 – Building Data in Networks
32:15 – What Technology Will Enable
41:35 – Tomorrow’s Success
48:56 – Artificial Intelligence?
52:19 – With Regard to the Role of Code
1:01:15 – What is the New Definition of ‘Good Performance?’